Loan and Student Account Information

Loan Rehabilitation

In accordance with federal regulations, effective July 1, 2000, the University of Miami established a loan rehabilitation program for defaulted Federal Perkins Loan borrowers. Borrowers may only utilize the program one time. A loan is considered in default when a payment is late. A defaulted loan will be considered rehabilitated after the borrower makes 9 consecutive on-time monthly payments, as determined by the University of Miami.

The benefits of successful loan rehabilitation include:

  • Request is sent to credit bureau to remove default from credit history.
  • Loan is returned to regular repayment status.
  • Borrower regains balance of benefits and privileges of promissory note as applied prior to default.
  • Collection costs are capped at 24%.
  • Borrower re-establishes Title IV student financial assistance eligibility.

How to apply:

  • Borrowers must request loan rehabilitation.
  • Call or send written request to the Collection department.
  • A Loan Rehabilitation Agreement must be negotiated, approved and executed before the loan can be rehabilitated.
  • A defaulted loan may be rehabilitated one time only!

Loan Payments, Billing, Deferments & Cancellations

Since December 1, 1999, the billing and servicing of your University of Miami student loan(s) has been administered by Educational Computer Systems, Incorporated (ECSI). ECSI is a billing servicer for the University, not a collection agency. ECSI sends monthly statements to loan borrowers. However, payment of your debit is not contingent upon receipt of a statement.

When you make a payment by check or money order, please include the last 4 digits of your social security number on the check or money order and make it payable to ECSI.

The address for the payment is:

Educational Computer Systems, Inc.
181 Montour Run Road
Coraopolis, PA 15108-9408

Or you may access the ECSI web site to pay via ACH (automatic deduction) or credit card.

Requests for deferment or partial cancellation must be obtained from the ECSI web site and properly completed forms along with any pertinent documentation must be submitted to ECSI for review and processing (if eligible).

If you have any questions regarding your statements from ECSI or entitlement issues, please contact ECSI directly at 1-888-549-3274 or you may visit their website at